How humans and AI can work together to create better businesses | Sylvain Duranton

Visit to get our entire library of TED Talks, transcripts, translations, personalized Talk recommendations and more. Here’s a paradox: as companies try to streamline their businesses by using artificial intelligence to make critical decisions, they may inadvertently make themselves less efficient. Business technologist Sylvain Duranton advocates for a “Human plus AI” approach — using AI systems alongside humans, not instead of them — and shares the specific formula companies can adopt to successfully employ AI while keeping humans in the loop. The TED Talks channel features the best talks and performances from the TED Conference, where the world’s leading thinkers and doers give the talk of their lives in 18 minutes (or less). Look for talks on Technology, Entertainment and Design — plus science, business, global issues, the arts and more. You’re welcome to link to or embed these videos, forward them to others and share these ideas with people you know. For more information on using TED for commercial purposes (e.g. employee learning, in a film or online course), submit a Media Request here: Follow TED on Twitter: Like TED on Facebook: Subscribe to our channel: