“Can We Talk?“ How to Handle Tough Conversations in Business and Life

Are you avoiding a difficult conversation because you don’t know what to say? In this #MarieTVInterview, communication expert Sam Horn shares practical strategies to handle those hard — but necessary — conversations in work and life. Like… How to ask for a raise, comfort someone in pain, or make an angry loved one feel understood (even if you don’t want to apologize!). Plus, Sam shares the best way to answer that dreaded question: “What do you do?” Trust me, you’ll want to use this strategy at your next dinner party! If you want to know the *right* words to say in tough situations, watch now or jump to these highlights: 3:31 — How to “read the room” for hidden cues. 8:28 — 4 magic words to diffuse heated conversations. 11:48 — What to say when you can’t — or don’t want to — apologize. 16:12 — The Italian phrase that got Josh and me to stop bickering on vacation. 18:44 — The #1 precursor to divorce — & how to avoid this “relational quicksand.” 21:27 — How to handle negative accusations gracefully. 23:36 — What to say (& NOT to say) to someone who’s unhappy or hurting. 26:11 — How to turn a boring elevator pitch into a lasting impression. 31:33 — 3 steps to knowing the right words to say, every time. Sam Horn is the founder of the Intrigue Agency and the Tongue Fu Training Institute, a keynote speaker for Fortune 500 companies, two-time Ted speaker, and author of my go-to communication bible, “Talking on Eggshells: Soft Skills for Hard Conversations.” #MarieTVInterviews #HowtoHandleHardConversations #SamHorn C’mon over to where we answer your follow-up questions after the episode. Subscribe to MarieTV: Become an MF Insider: Relationship Problems? This Marriage Advice Saved My Relationship & Will Change Your Life: Improve Your Communication Skills In 3 Seconds: Strengthen Your Mind & Soul: MARIE ON SOCIAL Facebook: Twitter: Instagram: My YouTube channel: