Writing Business Letters

Learning to write effective letters is not some lost art but a skill you need to be successful in the workplace. Letters are among the most important writing you will do on your job. To write effective letters, you need to identify and analyze your audience and their needs, clearly establish your purpose, formulate your message and select the appropriate style and tone so to be reader-friendly and persuasive. A letter is the official and expected medium through which important hard copy documents and enclosures (contracts, specifications, proposals) are sent to readers. Letters often convey official changes in policy or organization; accompany key materials submitted to outside vendors, partners, or companies; or notify customers about adjustments to their account. A letter is as an indispensable tool of communication in business. Business letters are used to sell the products, make inquiry about customers or prices of goods, seek information and advice, maintain good public relation, increase goodwill and