Прохор Эрлер. Германия, Австрия, управление отелем в Европе. Построить карьеру в Марриотт в Европе.
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Rooms Division Manager at Four Points by Sheraton
История жизни и работы в Германии. Как парень из Новосибирска строил карьеру и личную жизнь в Европе? О чем он мечтает сегодня?
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Four Points by Sheraton Dornbirn 4* (Austria),
(162 rooms & Wellness Area)
Rooms Division Manager
Responsible for three departments: Front Office, Housekeeping and Spa Area
Responsible for schedule, vacation schedule, days off and overtime
Control over all Marriott Goals & GSS Results
Responsible for the month-end closing
Ensuring recruitment & operational standards are being met and implemented to
meet guest expectation.
MOD Shifts
Carrying out a Brand Standard Audit in virtual or face-to-face form
Recruitment of employees
Responsible for the quality of work in each department.
Preparing the budget with other managers from other departments and monitoring
the fulfillment of the budget.
Improving the service for our guests, through monthly meetings with other
department managers.
Conducting training courses, meetings and presentations.
Representation of the General Manager in his absence.
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Berlin Marriott Hotel 5* (Germany), (379 rooms)
Ass. Front Office Manager
Responsible for the schedule for the FO team / Bell staff / Concierge
Controlling and budgeting of all necessary materials for FO, HSK
Monthly preparation of the TSA-Report (sales program for the FO team)
Shift leader, with at least 6 people in the shift
Train new employees
MOD Shifts
Preparation of employee motivation programs
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Front Office Coordinator
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Junior Front Office Coordinator
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Night Audit Coordinator
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Night Audit Agent
#отель #туризм #гостиницы #интервью #адамов #обзор #история #жизньвевропе
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5 months ago 00:57:08 29
Прохор Эрлер. Германия, Австрия, управление отелем в Европе. Построить карьеру в Марриотт в Европе.