Why “No Problem” Can Seem Rude: Phatic Expressions

“Hello!“ “Thank you!“ “You’re welcome!“ These are all phatic expressions, and people can argue about them. Pull down the description for the references! MORE LANGUAGE FILES: Written with Gretchen McCulloch and Molly Ruhl. Gretchen’s new book, BECAUSE INTERNET, is available now: 🇺🇸 US: 🇨🇦 CA: 🇬🇧 UK: (Those are affiliate links that give a commission to me or Gretchen, depending on country!) Gretchen can be found at REFERENCES: Brown, P. and Levinson, S. 1987. Politeness: Some Universals in Language Usage. Cambridge. Cambridge University Press. Goffman, Erving (1967): On Face-Work. An Analysis of Ritual Elements in Social Interaction. In: Ders.: Interaction Ritual. New York: Doubleday. 5-45.