At a post office in Yaroslavl, an employee swore at a client for asking a question

At a post office in Yaroslavl, an employee swore at a client for asking a question. I came to the post office to pick up my order, it was issued by cash on delivery. I have my own online store, I came to pick up orders. The employee told me: “You pay cash on delivery and another 100 rubles is an additional payment.” I asked: “For what?” She replied: “I don’t know, you order from your online stores and then ask me.” I asked again, she answered in a raised voice. “I turned on the camera,” the girl said. She called the police, and Russian Post already apologized for the employee’s behavior Источник: Lord Of War